Terms of Service

Last updated: 27 September 2026

This is not legal advice — it is the agreement between your store and LeadArcade. By installing or using the app you accept it, alongside Shopify's own Terms of Service and API License and Terms of Use.

1. The agreement

These terms are between the merchant installing the app ("you", "the merchant") and Pirkeres LTD ("LeadArcade", "we", "us"), operator of the LeadArcade Shopify app. Installing the app, starting a trial or continuing to use LeadArcade after a change to these terms means you accept them.

2. What the app does

LeadArcade shows a gamified popup on your storefront. A prize is chosen on our server before the game plays out, a single-use Shopify discount code is created for the winner, and — if you turn the option on — the details the shopper enters are written straight to your Shopify customer list. Full mechanics are described on the Support page; what we do and don't store is described in the Privacy Policy and Data Processing Agreement.

3. Your responsibilities

You choose the games, prizes, odds, copy and targeting for every campaign, and you are responsible for them. In particular:

The discounts and claims you configure must be ones you can honour, and must comply with consumer-protection and advertising law in the places you sell to — including any local rule about disclosing that a prize is randomly drawn.
You are responsible for having a lawful basis to collect and message the shoppers who play, and for honouring opt-outs.
You must not use the app to run a game prohibited in your jurisdiction (for example, a game of chance requiring payment to enter, in a place where that is regulated as gambling). LeadArcade's games are free to play and require no purchase or payment.
You are responsible for the Shopify plan, theme and permissions needed to run the app, and for keeping your store in good standing with Shopify.

4. Subscription and billing

LeadArcade is a single paid plan, billed monthly through Shopify's billing system and charged to your regular Shopify invoice, with a 7-day free trial for new installs. Prices are shown in the app before you start a trial or subscription.

Cancel any time from the app's Plan page. Cancelling stops future charges; it does not refund the current billing period.
Cancel before the trial ends and you are not charged.
While there is no active subscription, the popup does not show on your storefront, but your campaigns and records are kept and resume the moment you subscribe again.
We may change pricing for future billing periods with advance notice; continuing to use a paid plan after a price change takes effect means you accept the new price.

5. Acceptable use

You agree not to:

Attempt to read, predict or influence a prize outcome before the server draws it, or otherwise interfere with the app's anti-abuse measures.
Reverse engineer, decompile or resell access to the app or its underlying code.
Use the app to collect personal data for a purpose other than the one you disclose to your own shoppers.
Use the app in a store that sells anything illegal, or in a way that violates Shopify's Acceptable Use Policy.

We may suspend or terminate access for a merchant who breaches this section, with notice where practical.

6. Intellectual property

LeadArcade and its underlying software, games and designs remain the property of Pirkeres LTD. Nothing in these terms transfers that ownership to you. You keep all rights to your store, your brand, the copy and images you enter into a campaign, and the customer records created in your own Shopify admin.

7. Service availability

We aim to keep LeadArcade fast and available, and publish what we actually run in the DPA. The app is provided "as is" and "as available", without a guaranteed uptime commitment beyond what's stated there. We may add, change or remove features, and will tell merchants by email before a change that materially reduces functionality they rely on.

8. Limitation of liability

To the maximum extent permitted by law, LeadArcade's total liability for any claim arising from these terms or your use of the app is limited to the subscription fees you paid us in the 12 months before the claim. Neither party is liable for indirect, incidental or consequential damages, including lost profits or lost sales. Nothing here limits liability that cannot be limited by law, such as for wilful misconduct.

9. Indemnity

You agree to indemnify LeadArcade against claims, damages and reasonable costs arising from the prizes, copy or targeting you configure, from your own store's compliance with applicable law, or from your breach of Section 3 or 5.

10. Term and termination

This agreement runs for as long as the app is installed. Either party may end it at any time — you by uninstalling the app or cancelling your subscription, we by suspending access under Section 5 or by discontinuing the app with reasonable notice. What happens to your data after termination is set out in the Privacy Policy and DPA.

11. Governing law

These terms are governed by the laws of the Republic of Türkiye. Any dispute not resolved directly is subject to the exclusive jurisdiction of the courts of Karaman, Türkiye, without prejudice to any mandatory consumer-protection venue a merchant may have under the law of their own country of establishment.

12. Changes to these terms

Material changes are published on this page with a new date, and merchants are notified by email before the change takes effect. Continued use of the app after that date means you accept the revised terms.

13. Contact

hello@leadarcade.app
Pirkeres LTD, Hamidiye Mahallesi, Fevzi Paşa Caddesi, 353. Sokak No:8, Merkez/Karaman, Türkiye

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